Social Services
At International Medical Center, the Social Services Department provides professional support to patients and families by addressing social and situational factors that may influence medical care, recovery, and continuity of treatment. Our medical social workers collaborate closely with clinical teams to ensure a comprehensive and patient-centered care experience.
All services are delivered with strict respect for patient privacy, confidentiality, and dignity.
Our Role in Patient Care
Patient and Family Support
Medical social workers provide guidance and assistance to patients and families throughout the care journey, helping them navigate care-related needs and concerns.
Care Coordination and Communication
We facilitate structured communication between patients, families, and the healthcare team to ensure clarity and shared understanding when needed.
Psychosocial Assessment
Comprehensive evaluations assist in identifying non-medical factors that may affect treatment planning and patient well-being.
Discharge Planning and Care Continuity
Discharge Planning Support
Social workers collaborate with the Patient Discharge Team to support safe, organized, and appropriate transitions from hospital to home.
Post-Discharge Care Coordination
Assistance is provided in arranging home care services or external support resources when clinically required.
Family Meetings
Social workers coordinate meetings that help clarify the patient’s medical situation and care plan.
Patient and Family Guidance
Supportive Guidance Services
Professional guidance is available to assist patients and families in managing care-related challenges and adjustments.
Emotional and Situational Support
Social workers provide reassurance and practical support during difficult medical circumstances.
Specialized Support Services
Support for Patients with Complex Care Needs
Focused assistance is provided for patients requiring additional coordination due to medical, social, or situational factors.
Chronic Disease Support
Support services assist patients managing long-term medical conditions that may affect daily living or care continuity.
Dialysis Patient Support
Specialized coordination and guidance are provided for patients receiving renal dialysis treatment.
Elderly Patient Support
Social workers assist elderly patients and families in addressing care planning and supportive needs.
Social and Financial Support Guidance
Guidance is provided for patients facing social or financial challenges that may affect access to care.
Patient Safety and Protection
Patient Protection and Advocacy
The Social Services Department participates in institutional programs that support patient safety, rights, and well-being.
Violence and Abuse Support
Specialized interventions are provided in accordance with hospital protection policies and national healthcare regulations.
Privacy and Confidentiality
All Social Services consultations and interventions are conducted with the highest standards of privacy and confidentiality. Patient information is handled strictly in accordance with hospital policies, ethical standards, and applicable regulations.
Accessing Social Services
Patients and families may request Social Services support through their care team at any stage of treatment. Prior to discharge, arrangements can be made by contacting the nurse in charge.
Get the Right Care For You & Your Family
